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Ordering/Payment Policy
Ordering Online with us with VISA,MC, DISCOVER and AMEXP is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
If you prefer to pay by cashiers check, please mail your order to the address following and your order will be processed when payment has cleared the bank. Call or email us if you have any questions.
Online Products
P.O. Box 3163
Tualatin, OR 97062
Toll Free Phone: 1-800-847-7134
Contact Us At: contact@topleatherstore.com
Customer service is our #1 goal.
Shipping Policy
Online products strive to provide customers with the best, most reliable shipping carriers that work for your address. UPS Ground is the usual way we ship which takes an average of 7-14 days depending on your address. Otherwise, please choose the option listed at checkout that best accommodates you needs.
If you would like us to ship our leather care products outside of the US, please contact us for shipping quote.
Customer service is our #1 goal.
Return/Refund Policy
Buyer is responsible to refuse defective or damaged boxes upon delivery.
If merchandise is defective upon receipt please contact us immediately. All claims MUST be made within 3 days of receipt of the order. For your protection returns need to be shipped with tracking information.
Exchanges or returned products (non-defective) are subject to a 35% restocking fee, they must be returned within 7 days, and they must be returned unused in their original packaging. All exchanges or returns must be authorized by Online Products. Shipping will not be refunded. No returns on any opened product that has been used. If you are unhappy in any way with your products please email call us at 1-800-847-7134.
Customer service is our #1 goal.
Terms of Use Statment
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
For all prices and products, Online Products reserves the right to make adjustments, substitutions, or cancellations due to errors, changing market conditions, product discontinuation, or typographical errors in advertisements. Online Products is not responsible for manufacturer price changes, which may occur at any time without notice.
Contact Us At: contact@topleatherstore.com
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